Just when working = bad and moody days, maybe we can draw inspiration from other walks of life :) From there maybe we can re-assess what is a sucky job.
While I was waiting for my orders a "zhi Char lady" caught my eyes. Just a span of maybe 5 to 10 mins, this lady did
1) Recommendation of food to the diners.
2) Taking take-away orders.
3) Delivering the prepared food
4) Organising the orders
5) Pacifying the waiting take-aways.
and . . .
got a scolding by one of the customer till she broke into tears....
walk away for a min, back with red eyes and repeat the above tasks again.
Can clearly sees that she was "postponing" her frustration in order to keep up her service in one of the most busiest day (mothers' day).
Maybe we can just say she is in the service sector, no choice.....but when we experience complaints from our superior or colleagues, can we continue to function in such manners.
Reflecting on our SG service sector, does our reatailer have such values? Anyway that gal seems to be a "PRC". Next time we label a person PRC maybe see what we can learn than where they are from :)
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